Privacy Policy

Introduction

Cloudorizon ("we", "our", or "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cloudorizon.com and use our integration services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Information You Provide to Us

We collect information you directly provide to us, such as when you:

• Contact us through our website forms
• Request a consultation or demonstration
• Subscribe to our newsletter or blog updates
• Engage with our support services
• Participate in surveys or feedback forms

This information may include:

• Name and contact information (email address, phone number, company name)
• Professional information (job title, industry, company size)
• Messages and communications you send to us
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Respond to your enquiries and provide customer support
• Send you information about our services, including updates and promotional materials
• Process transactions and manage client relationships
• Improve our website and services
• Analyse usage patterns and trends
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Email service providers (for communications)
• Analytics providers (for website performance)
• Cloud hosting services
• Customer relationship management platforms

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve our services and understand how you use our site.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service provider
• Objection: Object to certain processing of your information
• Restriction: Request limitation of how we process your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally, in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

We will do our best to respond to your enquiry within 30 days.